Shipping Information - Within Australia
We ship all of our artwork via registered Australia Post, meaning you can track your parcel from our place to yours. When an item is shipped, we will send you an email with the tracking details.
For our A5 prints and greeting cards, there is a flat rate shipping charge of $5 for unlimited prints / cards. A4 and A3 prints incur a rate of $10 (also for unlimited prints), anywhere in Australia. And because we appreciate people that take the time to read the finer details, enter coupon code "FreeShipTerms" at checkout to receive free domestic shipping on any purchase over $100!
Of course, you can always pick up your pieces free of charge at any of the local markets we are at, listed here. We always enjoy saying hello.
We are happy to provide international shipping. All A5 prints and greeting cards incur a $10 fee for an unlimited amount of items, whereas A4 and A3 prints come with a $20 shipping charge (also for an unlimited amount of items).
Of course we are always happy to travel and meet our customers, so we are proud to offer free delivery - to anyone who buys a plane ticket for us :)
Easy Returns & Exchanges
We check every piece prior to shipping, and we're confident that you'll be completely satisfied with the quality of our works. As such, we offer a 100% satisfaction money-back guarantee. Please contact us within 7 days of receipt of your artwork and we'll email you our hassle-free returns process.
Of course, items will need to be returned in original condition and packaging. Once we receive the artwork back, we will assess and process your claim within 1 business day, refunding (minus any applicable shipping costs) or exchanging your item.
If, in the event your item has been damaged in transit to you, please notify us immediately and we will send you a replacement piece. We may request a photo of the damaged artwork and packaging for our own records. This will assist us in determining whether we need to make any future improvements to our packaging prior to shipment.